Privacy Policy

This Privacy Policy ("Policy") applies to Texting, and Vanguard Business Services ("Company") and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.VanguardKC.com. The Company's application is a Texting application. By using the Company application, you consent to the data practices described in this statement.

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties. The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public

Texting

Only those clients who have requested that they send and receive text messages with Vanguard Business Services will be texted. When you opt in to receive SMS communications from Vanguard Business Services, LLC, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure. Text messages made via our main line are considered conversational, until an OPT-OUT statement is made.

OPT-IN Statement

Only those clients who have verbally stated to an employee of Vanguard Business Services will receive text messages.  Please note that those who text Vanguard Business Services initially have by action stated their intent to OPT-IN to text messages.

OPT-OUT Statement

At any time any client may call our main office line at 816-214-5569 and speak directly with one of us to OPT-OUT of any future text messages.  Also at any time, texting “STOP” will be considered an OPT-OUT request for any future text messages.

HELP Statement

At any time any client may call our main office line at 816-214-5569 and speak directly with one of us to assist them.  Also, at any time, texting “HELP” will be considered a need for a direct phone call to that client to assist them with our texting policy.

Example Message

“Vanguard Business Services: Reminder: Your payroll data is due to the office by [DATE] at [TIME].  If you have any questions, please contact us.  Message and Data rates may apply.  Reply “STOP” to Opt-Out”

“Vanguard Business Services: URGENT: We have not received your payroll data for this week’s payroll run.  In order to properly process your payroll, please contact us.  Message and Data rates may apply.  Reply “STOP” to Opt-Out”

Standard Messaging Disclosure

Messages and data rates apply depending on your carrier's plan and are not covered by Vanguard Business Services.  You may OPT-OUT at any time by texting “STOP” to any SMS Message you receive from Vanguard Business Services, LLC.  For assistance, text “HELP” or visit our Privacy Policy for terms and conditions.  Message frequency may vary.

Types of Communication

While utilizing text message technology is always considered a secondary mode of communication with Vanguard Business Services, where primary would be telephoning the office.  At no time now or in the future will Vanguard Business Services utilize the confidential information (text line of client) for any purpose of marketing, solicitation, age-related content, or direct sales.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  •  Delete your personal information from our records; and    
  •  Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;    
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;    
  • Debug to identify and repair errors that impair existing intended functionality;    
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;    
  • Comply with the California Electronic Communications Privacy Act;     
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;     
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;    
  • Comply with an existing legal obligation; or    
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Legal Age

The Company does not knowingly collect personally identifiable information from children under the age of 18. If you are under the age of 18, you must ask your parent or guardian for permission to use this application. Vanguard Business Services does not and will not converse with minors.  Any such inbound communications will be deleted.

Email Communications

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by replying "STOP".

Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our Vanguard Business Services, and/or by updating any privacy information. Your continued use of the application and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:

Vanguard Business Services
2601 NE Kendallwood Pkwy, Suite 100
Gladstone, Missouri 64119
Email Address: Info@VanguardKC.com
Phone Number: 816-214-5569

Effective as of March 07, 2025

Vanguard's Founding Pillars Of Service

Image

Bookkeeping

Learn More
Image

Payroll

Learn More
Image

Administrative

Learn More

Vanguard Business Services prides itself on learning, listening, customizing, and helping the small business owner as if they were the only item on the to-do list for that week!